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SKILLS FOR SUCCESS

Module 5: Language Barriers

Overview:

Language barriers occur when people do not share the same language or have different levels of language proficiency. This module addresses the challenges posed by language barriers and how to overcome them.

Learning Objectives:

  • Recognise the impact of language barriers on communication.
  • Learn strategies to facilitate communication when language differences exist.

CONTENT

 

  1. Defining Language Barriers:
    • Language barriers arise when individuals cannot communicate effectively due to differences in language or language proficiency.
    • This can lead to miscommunication and frustration.
  2. Impact on Workplace Communication:
    • Language barriers can hinder collaboration, lead to errors, and create a sense of isolation for non-native speakers.
    • Important information may be lost or misunderstood.
  3. Examples of Language Barriers:
    • A team member struggling to understand instructions because they are not fluent in the language used.
    • Misinterpretation of idioms, jargon, or technical terms.
  4. Strategies to Overcome Language Barriers:
    • Use clear, simple language and avoid jargon or slang.
    • Provide language support, such as translation services or language training.
    • Encourage the use of visual aids or written communication to supplement verbal instructions.