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SKILLS FOR SUCCESS

Module 3: Behavioral Barriers

Overview:

Behavioral barriers are actions or habits that impede effective communication. This module covers how behaviors like bias, generalisations, and stereotyping can become obstacles in communication. barriers are and why it’s important to recognise and address them.

Learning Objectives:

  • Recognise behavioral barriers that affect communication.
  • Understand how bias, generalisations, and stereotyping hinder effective communication.

CONTENT

Defining Behavioral Barriers:

  • Behavioral barriers are actions or tendencies that negatively impact communication, such as interrupting others, making assumptions, or stereotyping.
  • These behaviors can prevent meaningful exchanges and create misunderstandings.

Impact on Workplace Communication:

  • Behavioral barriers can lead to a breakdown in trust and collaboration.
  • They often result in conflicts and a lack of effective teamwork.

Examples of Behavioral Barriers:

  • A team member constantly interrupting others during meetings.
  • Making assumptions about a colleague’s abilities based on their appearance or background.

Strategies to Overcome Behavioral Barriers:

  • Practice active listening and ensure everyone has the opportunity to contribute.
  • Challenge and address stereotypes and biases in the workplace.
  • Encourage self-awareness and reflection on one’s own communication habits.