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SKILLS FOR SUCCESS

Module 2: Attitudinal Barriers

Overview:

Attitudinal barriers arise from an individual’s attitudes, values, and mindset. This module explores how these barriers can affect communication in the workplace.

Learning Objectives:

  • Identify common attitudinal barriers to communication.
  • Understand how attitudes, values, and discrimination can impact communication.

CONTENT

Defining Attitudinal Barriers:

  • Attitudinal barriers stem from personal biases, prejudices, and negative attitudes toward others.
  • These barriers can manifest as resistance to new ideas, lack of respect for others’ opinions, or discriminatory behavior.

Impact on Workplace Communication:

  • Attitudinal barriers can create an environment of mistrust and reduce the effectiveness of communication.
  • Employees may feel undervalued or misunderstood, leading to decreased morale and productivity.

Examples of Attitudinal Barriers:

  • A manager dismissing a team member’s suggestion based on preconceived notions.
  • Colleagues not engaging with each other due to differing personal values or beliefs.

Strategies to Overcome Attitudinal Barriers:

  • Promote an inclusive and respectful workplace culture.
  • Encourage open-mindedness and valuing diverse perspectives.
  • Provide training on empathy and emotional intelligence.